What would be the Shipping & Delivery Charges applicable on my Purchase Order?

  • JOD 3 will be applicable on all the orders less than 100 jod
  • All Orders JOD 20 & above are eligible for free delivery

What should I do to Exchange & Return the product(s) purchased online?

  1. A cash refund can be availed by the consumer only in the case of a manufacturing defect and provided that the original invoice is presented.
  2. Exchange doesn't apply to personal care products and hygienic products.
  3. Exchange or return of the product can be availed within 10days from the date of purchase, with the following conditions.
  1.  The product should not have been used or mishandled.
  2.  The returned product must be in its original packing condition(including all  accessories & instruction manuals etc. It should be unopened and unused.
  3.  If the product purchased is part of a bundle offer, then the entire bundle(Accessories & FOCs etc) need to be returned back with the product.        
  1. The replacement / refund / exchange will be processed within 7 working days from the date of receiving the returned item.